RNT support

Complete support for all IT systems ensuring your business is protected. Our experts are on hand whenever you need support via a number of options – RNT will take care of it!

Remote support

RNT's remote support via AnyDesk enables our experts solve your challenge even faster. We simply connect to the system, with your permission, and in your presence and the job is done in no time!

Support packages

Support is just a vital as the RNT solution. That's why we have put together special packages that meet your requirements and thus always offer the right solution for every challenge.

BASIC


Support period
2 years


E-mail and telephone support
Mon. – Fri. 9.00 am – 5.00 pm


Pre-exchange of parts NBD


IT support via remote by our system admins during opening hours


24/7 callback service within 2 hours


Immediate contact 24/7


On-site hardware replacement*


ADVANCED


Support period
3 years


E-mail and telephone support
Mon. – Fri. 8.00 am – 6.00 pm


Pre-exchange of parts NBD


IT support via remote by our system admins during opening hours


24/7 callback service within 2 hours


Immediate contact 24/7


On-site hardware replacement*


PREMIUM


Support period
5 years


E-mail and telephone support
Mon. – Fri. 8.00 am – 6.00 pm


Pre-exchange of parts NBD


IT support via remote by our system admins during opening hours


24/7 callback service within 2 hours


Immediate contact 24/7


On-site hardware replacement*


* Not available in all regions.

Just 3 steps to your perfect support package

Exzellente Produkte fallen nicht vom Himmel, sondern sind das Ergebnis sorgfältiger Planung und Umsetzung. Auf diesem Gebiet haben wir Erfahrung und Expertise.

Contact us
Telefon / Phone Icon

1. Call

Call now or send us a message when we can contact you.

2. Consulting

Discuss your needs with our experts. They will guide you through our offerings to the appropriate support package.

3. Decide

Make your decision and book your support package.