RNT support
Complete support for all IT systems ensuring your business is protected. Our experts are on hand whenever you need support via a number of options – RNT will take care of it!
Support packages
Support is just a vital as the RNT solution. That's why we have put together special packages that meet your requirements and thus always offer the right solution for every challenge.
BASIC
Support period
2 years
E-mail and telephone support
Mon. – Fri. 9.00 am – 5.00 pm
Pre-exchange of parts NBD
IT support via remote by our system admins during opening hours
24/7 callback service within 2 hours
Immediate contact 24/7
On-site hardware replacement*
ADVANCED
Support period
3 years
E-mail and telephone support
Mon. – Fri. 8.00 am – 6.00 pm
Pre-exchange of parts NBD
IT support via remote by our system admins during opening hours
24/7 callback service within 2 hours
Immediate contact 24/7
On-site hardware replacement*
PREMIUM
Support period
5 years
E-mail and telephone support
Mon. – Fri. 8.00 am – 6.00 pm
Pre-exchange of parts NBD
IT support via remote by our system admins during opening hours
24/7 callback service within 2 hours
Immediate contact 24/7
On-site hardware replacement*
* Not available in all regions.
1-2-3 go!
Excellent product design does not fall from heaven but requires careful planning and execution. We’re always ahead of technology trends and have gained a lot of expertise and experience in this field.
1. Call
Call now or send us a message when we can contact you.
2. Consulting
Discuss your needs with our experts. They will guide you through our offerings to the appropriate support package.
3. Decide
Make your decision and book your support package.